Shipping Policy
At GreatKilts.uk, we prioritize a simple, transparent, and customer-friendly shipping process. Please read the details of our shipping policy below to understand how we handle deliveries worldwide.
Free ShippingÂ
Enjoy FREE SHIPPING on all orders! We have eliminated complications related to weight and distance.
No hidden fees—you pay only the product price.
There are no handling charges, taxes, or additional costs at any stage of your order.
For customers who prefer expedited options, we also offer a flat-rate rush shipping service.
Estimated Delivery Time
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- Standard orders are delivered within 20 days.
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- Rush orders are processed faster, arriving within 8 to 14 days.
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- Special customized orders may require 3 to 4 weeks for completion.
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- Delivery times may vary based on your location.
Return & Exchange Policy
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- All returns must be sent back to our contact address at your own cost and risk.
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- Only defective items or incorrect orders (mistakes made by us) will be eligible for an exchange.
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- The contents of your order and your delivery address will determine the available shipping options.
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- Please note that we do not deliver to P.O. Box addresses.
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- Terms & Conditions apply to all shipping and returns.
Courier Services
To ensure reliable and fast delivery, we have partnered with top courier services including DHL, FedEx, DPD, and DPEX. Once your order is dispatched, you will receive an email with tracking details so you can monitor your package’s journey from our door to yours.
For any shipping-related queries, feel free to contact our support team.
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