Terms & Conditions
Welcome to Great Kilt Company. By accessing our website or placing an order, you agree to the following Terms & Conditions. Please read them carefully before using our website or purchasing our products.
Acceptance of Terms
By using this website, you agree to comply with these Terms & Conditions, as well as our Privacy Policy, Shipping Policy, and Return & Exchange Policy. If you do not agree with any part of these terms, please discontinue using our website.
Products & Services
Great Kilt Company specializes in custom-made Scottish kilts, Highland outfits, authentic tartans, leather products, and related accessories. We strive to ensure that all product descriptions and images are accurate; however, slight variations may occur due to the handmade nature of our products.
Custom Orders
Most of our products are made according to the customer’s selected size, measurements, and customization options. It is the customer’s responsibility to provide accurate information when placing an order. Once production has started, custom orders cannot be cancelled or changed.
Pricing & Payment
All prices displayed on our website are subject to change without prior notice. We accept secure payments through PayPal, Stripe, major credit cards, and debit cards. Orders will only enter production after full payment has been successfully received.
Order Processing
Orders are processed after payment confirmation. Production and delivery times may vary depending on the product, customization requirements, and seasonal demand. Estimated delivery dates are provided as a guide only.
Shipping
We ship worldwide using trusted courier services. Once your order has been dispatched, you will receive a tracking number by email whenever available. Delivery times may vary due to customs clearance or courier delays.
Returns & Exchanges
Please review our Return & Exchange Policy before placing your order. Custom-made products are generally non-returnable unless there is a manufacturing defect or an error on our part. Ready-made products may be eligible for return or exchange according to our policy.
Intellectual Property
All content available on this website, including text, product images, graphics, logos, and designs, is the property of Great Kilt Company and is protected by applicable copyright and intellectual property laws. Unauthorized use or reproduction is strictly prohibited.
Customer Responsibilities
Customers agree to use this website responsibly and only for lawful purposes. Any fraudulent activity, misuse of the website, or violation of these terms may result in the cancellation of orders or restriction of access to our services.
Privacy
We value your privacy and are committed to protecting your personal information. Customer information is used only for processing orders, providing customer support, and improving our services. Please refer to our Privacy Policy for complete details.
Limitation of Liability
Great Kilt Company shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our website, products, or services. Our total liability shall not exceed the value of the purchased product.
Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website following any changes constitutes acceptance of the updated terms.
Contact Us
If you have any questions regarding these Terms & Conditions or require assistance with your order, please contact our customer support team through our Contact Us page. We will be happy to assist you.